Privacy & Data Protection Notice

DanielJoy.org does not host application forms, file uploads, or user accounts, and it does not collect personal data through the website itself. All contact with the Initiative begins when you choose to send us an email, usually to hello@danieljoy.org. You decide what to include in that message.

This notice applies to pastors, ministry workers, church staff, missionaries, their spouses and family members, church leaders and board members, counsellors and referral partners, donors and partners, and anyone else who contacts the Initiative.

Depending on your enquiry, we may receive:

• Name and the contact details you write from or provide
• Ministry role, church, or organisation, where you choose to share it
• Your relationship to a pastor or ministry worker, where relevant
• Information you choose to share about your situation, wellbeing, or the support you are seeking
• Information relevant to referrals and counselling preferences
• Information relevant to considering funding support, including your circumstances and existing funding pathways
• Details of church, donor, or partnership enquiries

You are never required to share more than you are comfortable sharing. A short message is enough to begin.

• Responding to your enquiry and arranging a first conversation
• Understanding what kind of support may fit your situation
• Making introductions or referrals to counsellors, therapists, or pastoral care practitioners, with your consent
• Considering and administering funding support, where relevant
• Communicating with churches, donors, and partners about their own enquiries
• Keeping proper records of our activities and complying with legal obligations

By sending us an enquiry, you consent to our use of the personal data you provide for the purposes described in this notice. Where we need to use your personal data for another purpose, we will seek your consent first, unless the law permits or requires otherwise.

We do not sell personal data. We do not tell your church, board, employer, or family that you have contacted us. We may disclose personal data:

• To counsellors, therapists, or care providers, where you have asked for a referral or agreed to an introduction
• To administrators or advisors involved in considering funding support, on a need-to-know basis
• To service providers that support our operations, such as email hosting, under confidentiality obligations
• Where required or permitted by law, or where necessary to address a risk of serious harm to you or another person

Access to enquiries is limited to the people who need it to respond, arrange referrals, or administer funding support. Those handling enquiries are expected to treat them as confidential.

We take reasonable administrative and technical measures to protect personal data against unauthorised access, use, or disclosure. Email is a convenient but not a fully secure medium, and we cannot guarantee the security of information while it is in transit to us. Please share only what you are comfortable sending by email.

We retain personal data only as long as it serves the purpose for which it was provided, or as required for legal, accounting, or record-keeping purposes. When it is no longer needed, we take steps to delete or anonymise it.

You may ask what personal data we hold about you and how it has been used, and you may ask us to correct it. Write to our Data Protection Officer using the details below. We may need to verify your identity, and certain requests may be limited by law.

You may withdraw consent to our continued use of your personal data at any time by writing to us. We will act on your request within a reasonable time. Withdrawing consent may mean we can no longer continue a referral, a funding conversation, or other support, and we may still need to retain certain records to meet legal obligations.

We use third-party providers for email and website hosting. These providers process data on our behalf and may store it outside Singapore. Where personal data is transferred overseas, we take reasonable steps to ensure a comparable standard of protection to that required under the PDPA.

DanielJoy.org does not use cookies to identify individual visitors. Our hosting provider may record standard technical information such as request logs for security and reliability purposes.

This website links to other organisations, including Chua Global Impact Lab. Those sites operate under their own privacy practices, which we do not control.

We may update this notice from time to time. The current version is always published on this page with its last updated date.